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I hired 911 Restoration because they were 1of 3 referred by Limited Mold Inspection. I called and eventually hired them after getting 3 other quotes. They were not the cheapest but I thought if I paid right I should get good service. They answered all my questions so I...
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1.3
I didn't like
  • Unethical
#1195550
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These are one of the worst companies I have dealt with. They try to scare you by saying, that you will have mold in no time and think about how much you will be spending in repair mold. Their costs are way too high and people are rude. They quoted me 2000 dollars for...
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#1160556
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My mother has a mobile home that is in good condition and well maintained. When her skirting was replaced around her house we found a horrible sight. The main pipe from the home had broken off and we had a septic tank under the house. So much was there it had to have...
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5.0
I liked
  • Quick response fast work fair price
#1112113
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This guy a fool. Never call him. What a nightmare these people turned out to be. The work was done well, so I paid them the amount I had agreed to. Then, they billed me for another $1200 out of the blue. They call you and say they sent you a bill a few minutes ago via...
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2.1
South Salt Lake, Utah
#1107307
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Called for flooded crawlspace and the project manager came out on a sunday within an hr which was nice. Gave my wife and I a quote to pump the water out and humidify the crawl and treat for mold. We were told his crew would come the next day. They did come and started...
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1.0
#1087000
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Contacted Brian and he said he was at another job but would call us a few hours later and come over to our house. We had raw sewage flooding our basement. At 4 am when he was supposed to call he never did. We assumed the job went longer. We got a hold of him at 9 am...
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#1060984
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I had a flood in my 2 story house as a result of a burst pipe. My whole house got flooded including the carpet on the 2nd floor, wet ceiling, and 1st floor. It was horrible! I called 911 Restoration and their response was super fast! in about 30 minutes they arrived...
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5.0
I liked
  • Professionalism
  • Customer service
  • Job quality
#1035812
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Short Review on April 16, 2017

Not professional at all. Took over 8-10 minutes to arrive.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Turnaround Time
Value for money
Warranty
Website
#1035154
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i worked there. both the owner Tomas and the manager are abusive and rude. I was treated horrible by the manager, a big white lady. she treats all the employees terrible and talks down to them. They refuse to pay overtime when it is required. the lady in charge of...
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1.0
#1000998
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Contact 911 Restoration

Mailing Address:
911 Restoration
7721 Densmore Ave
Van Nuys, California 91406
United States
Phone:
(888) 243-6653
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911 Restoration Water Damage Restoration Review

Called them for water damage. Horrible service. Hacked way too deep in walls. Did not help with insurance claims. Lied. Didnt return calls and left us with one big mess. Wish i didnt call them...thank god my insurance allowed us to call someone else to take over their mess.
1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#977636
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