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Southern Illinois - hired them 01/01/18 when our home flooded from busted pipes. Tear down team was sloppier then sloppy and pitched wet stuff on dry stuff, food under vacuum cleaner. Broke my blinds, left fridge unplugged and all food spoiled. Re-build is even worse!...
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TightMagellanicPenguin
TightMagellanicPenguin

Still waiting for completion & redolution!Filed complaint with BBB, they sent to mediation.Next step is attorney.

2.3
#1223552
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911 Restoration - Road rage!

911 Restoration - Road rage!
Was on the highway when one of the vehicles were going 30 miles per hour in a 50. As I was slowing down the driver had brake checked me 6 times and also went slower causing a traffic jam
#1223508
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911 Restoration - Terrible company

Hired them to dry my wet basement. They sent people on time, cleared out basement and pulled plywood/nails out. We’re suppose to fix holes in the concerete but never did it. When I called them out on it they refused to do it and asked me to look at the contract. Never going to hire these guys again.
#1207226
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911 Restoration - Dangerous drivers

911 Restoration - Dangerous drivers
I was behind their van today license plate S44-128. The driver was purposely blocking lanes, break checking, and dangerously cutting off other cars behind him/her. It was so bad I called the police. I hope they get him off the road.
1.0
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Reliability
Staff
#1206353
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911 Restoration - Made a Mistake

They started a project Feb 3 2018 now 6 weeks later the work is still not done. Excuse after excuse.
1.0
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Diversity of Products or Services
Product or Service Quality
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Turnaround Time
#1204357
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I hired 911 Restoration because they were 1of 3 referred by Limited Mold Inspection. I called and eventually hired them after getting 3 other quotes. They were not the cheapest but I thought if I paid right I should get good service. They answered all my questions so I...
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1.3
I didn't like
  • Unethical
#1195550
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These are one of the worst companies I have dealt with. They try to scare you by saying, that you will have mold in no time and think about how much you will be spending in repair mold. Their costs are way too high and people are rude. They quoted me 2000 dollars for...
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#1160556
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My mother has a mobile home that is in good condition and well maintained. When her skirting was replaced around her house we found a horrible sight. The main pipe from the home had broken off and we had a septic tank under the house. So much was there it had to have...
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5.0
I liked
  • Quick response fast work fair price
#1112113
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This guy a fool. Never call him. What a nightmare these people turned out to be. The work was done well, so I paid them the amount I had agreed to. Then, they billed me for another $1200 out of the blue. They call you and say they sent you a bill a few minutes ago via...
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2.1
South Salt Lake, Utah
#1107307
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Contact 911 Restoration

Mailing Address:
911 Restoration
7721 Densmore Ave
Van Nuys, California 91406
United States
Phone:
(877) 488-7988
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Called for flooded crawlspace and the project manager came out on a sunday within an hr which was nice. Gave my wife and I a quote to pump the water out and humidify the crawl and treat for mold. We were told his crew would come the next day. They did come and started...
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1.0
#1087000
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